At dotnetmarketing.com, we prioritize client satisfaction. However, specific services and products may have different refund eligibility. Please review our policies below:
Date: 01/10/2024
Refund Policy:
- Digital Services:
- Refunds are generally not available for digital marketing services once work has commenced.
- For prepaid services (e.g., monthly retainers), clients may cancel within 7 days of payment to receive a partial refund based on the work completed.
- No refunds are provided after 30 days from the start date of any service.
- Subscription Services:
- Subscriptions for recurring services can be canceled at any time but refunds will only apply to the unused portion of the subscription.
- Any work completed up to the point of cancellation will be deducted from the refund.
- Website and App Development:
- Once design and development begin, refunds are only provided for unapproved phases of the project.
- Cancellations after final approval stages will not qualify for refunds.
- Exceptional Circumstances:
- Refunds may be issued in cases where service delivery is proven to be significantly below agreed terms, at the discretion of dotnetmarketing.com info@dotnetmarketing.com